To make your experience as smooth as possible, we offer direct billing to simplify the insurance process, so you can focus on your health.
Arrival Time
Please arrive 5–10 minutes early for check-in and insurance verification. Delays due to insurance processing may shorten your session without a fee reduction.
Late Arrivals
If you arrive late, your session will be shortened, but the full fee still applies.
No-Shows
First no-show: Waived as a courtesy.
Second no-show and beyond: A 50% fee will be charged.
After two no-shows, future bookings require pre-payment or a credit card on file.
24-hour notice is required for cancellations or rescheduling.
Cancellations with less than 24 hours’ notice will result in a $50 fee, charged at your next visit or billed to your insurance if applicable.
First late cancellation: Waived as a courtesy.
After two late cancellations, pre-booking privileges will be suspended.
The initial massage or acupuncture session lasts 50 minutes at a discounted rate. All session durations are inclusive of time for undressing and dressing.
Direct Billing
We offer direct billing for your convenience, but clients are responsible for any unpaid amounts not covered by their insurer.
Any denied or pending payments must be settled by the client.
Insurance Usage & Invoicing
Invoices can only be issued under the name of the person receiving treatment—no exceptions.
Clients are responsible for understanding their insurance policy, including:
We operate on a foundation of mutual respect and do not tolerate discrimination, harassment, or aggression toward our staff.
We reserve the right to refuse service to clients who:
Have questions? We’re here to help! Reach out to our clinic for any inquiries you may have about our services or treatments.
By clicking Submit Inquiry, you confirm that you agree to our Terms and Conditions.